Frequently Asked Questions
Everything you need to know about your Koriderm experience.
What is the standard shipping time for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Are Koriderm products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh parabens and synthetic fragrances to ensure compatibility with sensitive skin types.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products cruelty-free?
Absolutely. Koriderm is committed to ethical beauty; we never test our products or ingredients on animals at any stage of the production process.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.